Fair Play

Learn more about the steps we and our suppliers take to make playing games, scratchcards, and betting on lotto fair & fun for everyone.

Lotto Betting Fairness

All our lottery betting products are based on the draw events of well-known, reputable, third-party World Lotto Association (WLA) members used by hundreds of millions of players worldwide. These draws are highly regulated and government-run (or overseen) entities and audited frequently for fairness and transparency in the public's interest. All results can be independently verified by referring to official lottery publications and, in some cases, can be watched live if streamed or televised.

Please refer to our detailed lotto rules and our terms and conditions for more details on the sources for our draws.

Scratchcard fairness

All our scratchcards have been designed to be fair and adhere to incredibly high mathematical, regulatory, technical, and security standards. That means you can count on the game to behave as expected without any interference or manipulation.

Our scratchcards adhere to the same principles as described for games.

Game Fairness

We publish games and scratchcards from well-known, reputable third-party studios. The games are all designed to be fair and adhere to incredibly high mathematical, regulatory, technical, and security standards. That means you can count on the game to behave as expected without any interference or manipulation.

To give you a better idea of what practical steps are taken to ensure your play is protected and fair, we will describe what it takes for us to work with a studio, what it takes to get a game into your hands, explain what RTP means and what to expect, and conclude with a summary of some important points.

How game studios are kept fair

Here are some of our criteria for working with a studio:

In many jurisdictions, game studios must be licensed by the same regulators as operators and are held to similarly high standards. For example, game studios wishing to offer games to the UK must be independently licensed by the UK or they are not permitted to participate.
Depending on the jurisdiction, game studios and operators must notify regulators that they are working together and list the specific games they take live. For example, in the UK, studios must register their games with the regulator and then operators need to notify them each time they take a game live.
Game studios must use an accredited third party testing facility to test their software and games. The facility generally must be recognised by regulators.
Game studios need to have their own certified random number generator (RNG) to build games. Without a truly random source of numbers, it wouldn't be possible to create fair games of chance. The hardware and/or software for the RNG must be independently inspected, simulated through billions of sequences, and certified before it can be used by any game.

How games are kept fair

Now onto games. Here are the steps a game needs to go through to go live:

Using a RNG, mathematicians and game producers need to design the game features to be mathematically sound. That means they must know how it will behave statistically and what the game expects to return to players (known as RTP, which is discussed in more detail later).
When a game is developed, game studios will run extensive simulations on their games to put them to the test. They normally run simulations of hundreds of millions to billions of spins/plays and observe the output. When done correctly, it should match the statistical expectations of the game design.
Once internal simulations are complete, game studios must go to an accredited third party testing facility (known as an ATF). There, the mathematical sheets and formulas will be verified, game source code will be inspected, the game rules ratified, the game inspected for usability, and the game played by real users. It will also undergo intense simulations over hundreds of millions or billions of transactions for fairness. If it passes all those criteria and other regulatory requirements, it will be certified by jurisdiction. Any changes to a game will require a separate re-certification before it can be released to the public.
Certified games, in some cases, must be registered with regulators and operators like us will need to coordinate on taking the game live.
Certificates are must accompany all games and are made available to operators to review. We also make these available to players, upon request.

Understanding Return to Player (RTP)

Every game has a Return to Player (RTP) value. RTP, which is expressed as a percentage, is the expected value of what the game will return to players over a long enough time period. For example, if a game has a 95% RTP and 100,000.00 in bets are placed through it, there is a statistical expectation that 95,000.00 of that will be returned to players.

Individual player experiences; however, will vary. You need to keep in mind that:

Games are generally played by many players at the same time via multiple operators. The RTP % will be a measure of all play going through the game and isn't specific to any one player.
RTP must be measured across long enough time periods, which is why the simulations described above are generally done for hundreds of millions or billions of plays. If you look at a smaller set of plays, the RTP may be higher or lower than the published value - it's entirely normal. The smaller the number of players, the bigger the fluctuations.
Because your set of spins are a smaller number of the total as described above, your perceived RTP may also be higher or lower than the published value - that's normal too. When you win big, your RTP may be well above 100%. But if you have a streak where you don't win as much, it may be below the published RTP.
Game volatility will affect your experience. Low volatility games generally have smaller wins more frequently. High volatility games have bigger wins more rarely.

How can I see for myself?

Every game we publish comes with detailed information like the RTP %, volatility profile, hit rate (the average frequency of a win), technical description, feature list, auto play support, top prize (progressive or otherwise), min/max bet, and orientation. Each game then has game rules and full paytable inside, where you can learn more how the game works. If you would like to review a game's certificate, this can be made available to you upon request.

Recap

Games and studios have to go through many checks and steps to push a game live.
Game behaviour can never be altered while live. It will behave as it was verifiably designed to do.
Many people play games across many operators - it is that collective play that will trend to the published RTP.
Your personal perceived RTP may fluctuate and is not indicative of an issue.
Volatility will affect your experience, especially if you're playing high volatility games.

We know there's a lot of detail here, but there's a lot that goes into making all play you experience at Lottomart fun and fair. If there's anything we've missed or needs more explanation, contact support! We'd be happy to answer any other questions.